Privacy policy

(Status: April 2024)

1. Introduction

In this privacy policy, we, trifact AG, explain how we collect and otherwise process personal data. This is not an exhaustive description; other data protection declarations [or general terms and conditions, conditions of participation and similar documents] may regulate specific matters. Personal data refers to all information relating to an identified or identifiable person. If you provide us with the personal data of other persons (e.g. family members, data of work colleagues), please ensure that these persons are aware of this privacy policy and only provide us with their personal data if you are permitted to do so and if this personal data is correct. This Privacy Policy is designed to meet the requirements of the Swiss Data Protection Act ("DPA") and the revised Swiss Data Protection Act ("revDPA"). Whether and to what extent these laws are applicable, however, depends on the individual case.

2. Collection and use of data

2.1 Security and transport encryption

Access to our website is via secure transport encryption (SSL/TLS) to ensure the security of your data.

2.2 Data collection during website visit

If you wish to use special services of our company via our website, it may be necessary for us to process personal data from you. In such cases, we will usually ask for your consent unless there is a legal basis for the data processing.

2.3 Data processing in accordance with data protection requirements

The processing of personal data, such as the name, address, e-mail address, or telephone number of a data subject shall always be in line with the applicable data protection regulations.

2.4 Purpose of the data processing

In this privacy policy, we would like to inform the public about the type, scope and purpose of personal data collected, used and processed by us. In addition, we inform data subjects about their rights.

3. Responsible body and contact

trifact AG is the data controller. For questions regarding data protection, you can contact us as follows:

trifact AG Wahligenstrasse 4a | 6023 Rothenburg | Switzerland | E-Mail: | Website: trifact AG

4. Legal basis for data processing

4.1 Consent

If we process personal data and your consent is required for this, the Swiss Federal Data Protection Act (DSG) or, if applicable, Art. 6 (1) lit. a EU General Data Protection Regulation (DSGVO) serves as the legal basis.

4.2 Contract performance and pre-contractual measures

If the processing of personal data is necessary for the performance of a contract or for the implementation of pre-contractual measures, the Swiss Federal Law on Data Protection (DSG) or, if applicable, Art. 6 (1) lit. b DSGVO serves as the legal basis.

4.3. fulfillment of a legal obligation

If the processing of personal data is necessary for the fulfillment of a legal obligation to which our company is subject, the Swiss Federal Data Protection Act (DSG) or, if applicable, Art. 6 (1) lit. c DSGVO serves as the legal basis.

4.4 Safeguarding legitimate interests

If the processing is necessary to protect a legitimate interest of our company or a third party and your interests, fundamental rights and freedoms do not override, the Swiss Federal Data Protection Act (DSG) or, if applicable, Art. 6 (1) lit. f DSGVO serves as the legal basis.

5. Data deletion and storage period

Personal data is deleted or blocked as soon as the purpose of storage ceases to apply. However, storage may take place if this is provided for by European or national laws or regulations to which the controller is subject. Data will also be blocked or deleted if a prescribed storage period expires, unless further storage is necessary to fulfill a contract or legal obligation.

6. Provision of the website and creation of log files

6.1 Description, purpose and scope of data processing

Each time you visit our website, our system automatically collects data and information from the computer system of the calling computer. The following data is collected:

  • Information about the browser type and version used
  • The operating system of the user
  • The IP address of the user
  • Date and time of access
  • Websites from which the user's system accesses our website
  • Websites that are called up by the user's system via our website

The temporary storage of the IP address by the system is necessary to enable delivery of the website to the user's computer. For this purpose, the user's IP address must remain stored for the duration of the session. The log files contain IP addresses or other data that allow an assignment to a user. This could be the case, for example, if the link to the website from which the user arrives at the website or the link to the website to which the user goes contains personal data.

The data is also stored in the log files of our system. This data is not stored together with other personal data of the user. The storage in log files is done to ensure the functionality of the website. In addition, we use the data to optimize the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context.

6.2 Legal basis for data processing

The legal basis for the temporary storage of the data and the log files is the Federal Data Protection Act (DSG) or, if and to the extent applicable, Art. 6 para. 1 lit. f DSGVO.

6.3 Duration of storage

The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. Technical server log files are automatically deleted after 14 days.

6.4 Possibility of objection and removal

The collection of data for the provision of the website and the storage of the data in log files is mandatory for the operation of the website. Consequently, there is no possibility of objection on the part of the user.

7. Use of cookies

Our websites use cookies. Cookies are text files that are placed and stored on a computer system via an Internet browser. Numerous websites and servers use cookies. Many cookies contain a so-called cookie ID, which is a unique identifier of the cookie and makes it possible to distinguish the individual browser of the person concerned from other Internet browsers.

7.1 Description, purpose and scope of data processing

Our website uses cookies. When a user calls up a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string that enables the browser to be uniquely identified when the website is called up again.

We use cookies to make our website more user-friendly. The user data collected through technically necessary cookies are not used to create user profiles. We also use cookies on our website that enable an analysis of the user's surfing behavior.

In this way, the following data can be transmitted:

  • Entered search terms
  • Frequency of page views
  • Use of website functions

The analysis cookies are used for the purpose of improving the quality of our website and its content. Through the analysis cookies, we learn how the website is used and can thus constantly optimize our offer.

7.2 Legal basis for data processing

The legal basis for the processing of personal data using technically necessary cookies is the Federal Act on Data Protection (DSG) or, if and to the extent applicable, Art. 6 (1) lit. f DSGVO. The legal basis for the processing of personal data using cookies for analysis purposes is the Federal Data Protection Act (DSG) or, if and to the extent applicable, Art. 6 para. 1 lit. a DSGVO, if the user has given his or her consent in this regard.

7.3 Duration of storage, possibility of objection and elimination

Cookies are stored on the user's computer and transmitted from it to our site. Therefore, you as a user also have full control over the use of cookies. By changing the settings in your Internet browser, you can disable or restrict the transmission of cookies. Cookies that have already been stored can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to use all functions of the website in full.

8. Use of Google Analytics

We use Google Analytics to analyze website usage. The data obtained from this is used to optimize our website as well as advertising measures.

Google Analytics is provided to us by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland). Google processes website usage data on our behalf and is contractually committed to measures to ensure the security and confidentiality of the processed data.

During your website visit, the following data is recorded, among others:

  • Pages viewed
  • The achievement of "website goals" (for example, contact requests and newsletter sign-ups)
  • -Your behavior on the pages (for example, dwell time, clicks, scrolling behavior)
  • Your approximate location (country and city)
  • Your IP address (in shortened form, so that no clear assignment is possible)
  • Technical information such as browser, Internet provider, terminal device and screen resolution
  • Source of origin of your visit (i.e. via which website or advertising material you came to us)

No personal data such as name, address or contact details are ever transferred to Google Analytics.

This data is transferred to Google servers in the USA. We would like to point out that the same level of protection under data protection law cannot be guaranteed in the USA as within the EU / Switzerland. Google Analytics stores cookies in your web browser for a period of two years since your last visit. These cookies contain a randomly generated user ID with which you can be recognized during future website visits. The recorded data is stored together with the randomly generated user ID, which enables the evaluation of pseudonymous user profiles. This user-related data is automatically deleted after 14 months. Other data remains stored in aggregated form indefinitely.

If you do not agree with the collection, you can prevent it with the one-time installation of the browser add-on to disable Google Analytics or by rejecting cookies via our cookie settings dialog.

9. Contact forms and e-mail contact

Our website contains a contact form which the user can use to contact us electronically. If the user makes use of this option, the data entered in the input mask will be transmitted to us and stored. These data are:

  • First name*
  • Last name*
  • Phone number
  • E-mail address*

*Mandatory information that is required for the purpose of registration is marked with an asterisk as a mandatory field (also in the input mask).

9.1 Contact & CRM

When contact is made with trifact AG (e.g. contact form, e-mail, download forms, etc.), the user's details are processed for the purpose of handling the inquiry and processing it. Depending on the type of inquiry and the defined process, the inquiry is answered directly or address and contact data are recorded in the customer relationship management system for processing the inquiry. In addition, the data may be used to contact users and provide them with information about products or services that may be of interest to the user.

9.2 Legal basis for data processing

The legal basis for the processing of data is the Federal Data Protection Act (DSG) or, if and to the extent applicable, Art. 6 (1) lit. a DSGVO, if the user has given his or her consent. The legal basis for the processing of data transmitted in the course of sending an e-mail is the Federal Act on Data Protection (DSG) or, if and insofar as applicable, Art. 6 para. 1 lit. f DSGVO. If the e-mail contact aims at the conclusion of a contract, the additional legal basis for the processing is Art. 6 (1) lit. b DSGVO.

10. Privacy policy on LinkedIn

Our website uses functions of the LinkedIn network. The provider is LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA. Each time one of our pages containing LinkedIn functions is accessed, a connection to LinkedIn servers is established. LinkedIn is informed that you have visited our web pages with your IP address. If you click the "Recommend Button" of LinkedIn and are logged into your account at LinkedIn, it is possible for LinkedIn to assign your visit to our website to you and your user account. We point out that we as the provider of the pages have no knowledge of the content of the transmitted data and its use by LinkedIn.

The use of LinkedIn is in the interest of an appealing presentation of our online offers and an easy findability of the places we indicate on the website. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO. Insofar as a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a DSGVO; the consent can be revoked at any time. For more information, please refer to LinkedIn's privacy policy at:

11. Use of Matterport

We use Matterport, Inc. services on our website to provide you with interactive virtual tours and videos. This technology enables us to offer you an innovative and immersive experience when viewing rooms or objects.Data collection and processing by MatterportWhen accessing the virtual tours and videos provided by Matterport, Matterport may collect technically necessary data in order to provide the service. This may include your IP address or other online identifiers that are collected for the duration of your session. It is important to emphasize that we, the operator of this website, do not store or otherwise process any of this data. The collection and processing of data is carried out exclusively by Matterport for the purpose of providing and optimizing its services, please note that Matterport is a company based in the United States. The transmission and processing of your data by Matterport takes place within the scope of technical necessity for the provision of the service. We have no control over Matterport's data collection practices and recommend that you consult Matterport's privacy policy for more information on how they handle your data.

12. Use or integration of YouTube videos

On our website we use videos from YouTube, LLC, a Google LLC company, to enrich our content and provide relevant information. This enables us to offer multimedia content directly on our website.Data collection and processing by YouTubeWhen you visit a page on our website that contains a YouTube video, a connection to YouTube's servers is established. YouTube is informed which of our pages you have visited. If you are logged into your YouTube account, you enable YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account.YouTube can save your surfing behavior and link your profile with other data, regardless of whether you watch YouTube videos directly. If you do not want YouTube to associate this data with your profile, you must log out of YouTube before visiting our website and delete the corresponding YouTube cookies.the use of YouTube is in the interest of an appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. Further information on the handling of user data can be found in YouTube's privacy policy at:

13. Changes to this privacy policy

We reserve the right to amend this privacy policy from time to time so that it complies with current legal requirements or to implement changes to our services in the privacy policy, for example when introducing new services. The new privacy policy will then apply to your next visit.