Services & support you can count on
Our services and support ensure that digital patient communication works reliably. From implementation and operation to ongoing support, we work closely with hospitals and nursing homes to provide practical, partnership-based assistance.
You can reach our technical support at: +41 848 874 322 (charges may apply depending on your SLA)
Services & support at a glance
Consulting
We support hospitals and nursing homes from the initial assessment through to the conceptual design of appropriate solutions and operational models.
Services
We handle specific tasks during day-to-day operations and provide support for modifications, expansions, and further development of the solutions.
Installations
We provide professional on-site technical implementation and ensure that hardware and software are properly integrated and put into operation.
Maintenance
Regular maintenance, updates, and inspections ensure that the systems operate stably, securely, and reliably over the long term.
Operating models
Our operating models can be flexibly combined and designed in a transparent manner to suit the organizational and economic conditions.
Training and Onboarding
We guide employees through the solutions in a structured manner and provide training and orientation to ensure they can use them safely and efficiently.
Do you have questions about operations, service, or support?
We are here to assist you with any questions regarding the operation, services, and support of our solutions—reliably, systematically, and with a practical approach.